Bellwicket / dispatch lab / 01

Hear the call. See the handoff.

One simulated no-heat call shows the useful middle ground between a missed message and an unsafe automated diagnosis.

01

Capture the caller

02

Qualify the urgency

03

Route to a human

A four-minute policy, in one click

No heat is not a diagnosis.

Try the prepared scenario to see the information a dispatcher receives when an urgent caller needs a safe human review.

SIMULATION RULE

No troubleshooting. No promises. Just a qualified next step.

Inbound simulation

After-hours / HVAC intake

You are the caller

Let’s route the call safely.

This is a short, simulated intake. It supports no-heat and no-cooling requests, captures the basics, and sends anything urgent or unclear to a human.

No diagnosis or troubleshooting
Human escalation when needed